SHIPPING TERMS

We ship to all U.S. states and territories, with the exception of P.O. boxes and A.P.O./F.P.O. addresses. Most standard shipping orders placed by 12PM EST will be processed the same business day and will ship within one business day after your order is placed. Please note that some orders may take longer to process. All orders are subject to credit approval. For 2nd day and Next Day delivery, please ensure you place your order before 12PM EST weekdays. All Ground weekday (non-Holiday) orders placed before 12PM EST will ship within 2-3 business days if your address is verified. All orders from Mon-Fri (non-Holiday) placed after 12PM EST as well as all orders placed on Saturday and Sunday will be shipped the following business day once inventory is confirmed, address is verified and order is processed.* We do not ship or deliver on Saturdays, Sundays, or holidays.
Shipping charges will only be refunded if an incorrect or defective item was sent. Please be advised that Zac Posen is not responsible for lost or stolen packages. 

Free standard shipping (excluding Alaska, Puerto Rico and Hawaii) is valid for orders $250 and over and can be expected in 5-8 business days.

Standard shipping cost (excluding Alaska, Puerto Rico and Hawaii) for orders less than $250 is $10, 2-Day shipping cost is $25 and overnight shipping cost is $40.

DOMESTIC SHIPPING COSTS

Alaska, Puerto Rico and Hawaii: $50

ORDER STATUS

Most standard shipping orders placed by 12PM EST will be processed the same business day and will ship within one business day after your order is placed. Please note that some orders may take longer to process. 

You will receive a confirmation email once your order has shipped. Please note that your credit card will not be charged until your items have shipped from our distribution center. 

ADDRESS OPTIONS

Packages can be sent to the same address as your billing address or to another address. If you have an account with ZacPosen.com, you can simply select an address from your account; please sign in during the checkout process. 

Unfortunately, we are unable to ship orders to multiple addresses. If your order contains gifts or items that require shipping to multiple locations, you will need to place a separate order for each address. Please note that each individual shipment will incur separate shipping charges.

RETURNS

All orders placed after March 6th 2025 are final sale and cannot be returned or exchanged.

Eligible returns will incur a fee of $8, which will be deducted from your return amount. A refund will be issued within 14 days of purchase in the original form of payment. All returns must be unwashed, unworn, unused and in their original condition with receipt and tags attached. Returns will only be accepted after completing the returns process online. The return process is only offered for orders within the US. Heavily discounted items are considered FINAL SALE and not eligible for return, refund, exchange, or store credit. Final sale items will be returned to the shipping address provided on the original order.